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Privacy Notice

Sterling Name Tape Company knows that you care how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting SterlingNameTape.com you are accepting the practices described in this notice.

The information we learn from customers helps us personalize and continually improve your shopping experience at Sterling Name Tape. Below are the types of information we gather and how we use it.

Information you give us.
We receive and store any information you enter on our website or give to us in any other way. You can choose not to provide certain information but then some features may not be available to you. We use the information you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic information.
We receive and store certain types of information whenever you interact with us. For example, like many websites we use "cookies" and we obtain certain types of information when your web browser accesses sterlingnametape.com. Scroll to the bottom of this page to see examples of the types of information we receive. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at sterlingnametape.com if we cannot recognize you, we want you to be aware that these tools exist.

Email communications.
To help us make emails more useful and interesting we often receive a confirmation when you open email from sterlingnametape.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. You may ask us to remove your email address from our mailings at any time.

Information from other sources.
For reasons such as improving personalization of our service (including product recommendations or special offers) we might receive information about you from other sources and add it to you account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as automatic log-in and permanent shopping carts for storage of items in your shopping cart between visits. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of the features on our website and we recommend that you leave them turned on.

Does Sterling Name Tape share the information it receives?
Information about our customers is an important part of our business and we are not in the business of selling that information to others. We share customer information only with our subsidiaries and as described below:

We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. Those agents have access to personal information needed to perform their functions but may not use it for other purposes.

Promotional offers.
Upon request, we sometimes send offers to selected groups of our customers on behalf of other businesses. When we do this we do not give that business your name and address. If you do not want to receive such offers please adjust your newsletter account preferences, as that is how we will send out promotions.

Business transfers.
As we continue to develop our business we might sell or buy store assets. In such transactions customer information generally is one of the transferred business assets. Also, in the unlikely event that Sterling Name Tape or substantially all of its assets are acquired, customer information will be one of the transferred assets.

Protection of Sterling Name Tape and others.
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Sterling Name Tape, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With your consent.
Other than as set out above, you will receive notice when information about you might be shared with a third party, and you will have an opportunity to choose not to share the information.

Information security.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Information you can access.
Sterling Name Tape Company gives you access to the some information about you for the limited purpose of viewing and, in certain cases, updating that information.

Your choices.
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such features as automatic log-in and permanent shopping carts. You can add or update certain information on pages such as those listed in the "My Account" pages. When you update information we usually keep a copy of the prior version for our records. You may also decline to receive email or other communications from us by changing the settings in the newsletter menu.

Sterling Name Tape Company does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18 you may use our website only with the involvement of a parent or guardian.

Conditions of use, Notices and Revisions.
If you choose to visit sterlingnametape.com your visit and any dispute over privacy is subject to this notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Connecticut. If you have any concern about privacy at sterlingnametape.com please send a thorough description of your concern to postman@sterlingtape.com and we will do our best to resolve it. Our business changes constantly. This notice and the Conditions of Use will change also, and use of any information we gather is subject to the Privacy Notice in effect at the time of use. We may email periodic reminders of our notices and conditions, unless you have instructed us not to. Please check our website frequently to see any changes or updates.

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